Irembo Strengthens Digital Transformation with New Services and Initiatives.
Kigali, Rwanda – 4th, September 2024 – Irembo, Rwanda's leading software company and digital public services platform continues to enhance the accessibility and efficiency of government services through its platform, IremboGov. The company is committed to providing citizens with an easy-to-use online portal that streamlines access to over 200 public services. Recent developments include the successful Byikorere campaign, the introduction of the Ntuyarenze Tariff, and strengthened support channels, all aimed at improving user experience and fostering digital literacy.
IremboGov Services Expansion and Accessibility
IremboGov, known for its user-friendly interface, has added several new services that allow Rwandans to access essential government functions digitally. The platform now includes services such as Business Operator License, Request for Travel Clearance, Services Related to Rwandan nationality by Acquisition, and many more, demonstrating Irembo’s dedication to evolving with its users' needs.
Impact of the Byikorere Campaign
The Byikorere campaign has significantly boosted digital engagement across Rwanda, with a notable increase in the usage of IremboGov services. The campaign, which focused on educating the public about the benefits of digital services, has reached over 4.3 Million citizens and resulted in a 34.3% growth in online service Applications.
Introduction of the Ntuyarenze Tariff
To make digital services more affordable, Irembo introduced the Ntuyarenze Tariff, reducing costs for frequently used services. This initiative is part of Irembo's broader strategy to democratize access to public services and support the government's vision for a digitally inclusive Rwanda.
Enhanced Support Channels for Users
Irembo continues to prioritize customer support by offering a 24/7 hotline, email assistance, and a comprehensive FAQ section on its website. In addition, the company has deployed community digital ambassadors to offer on-the-ground support and education about digital services. You can also contact us for assistance through the Call Center (9099), WhatsApp at 0792222220, or X support at (@IremboSupport) anytime.
Building a Strong Media Partnership
At the recent Media Engagement Breakfast, Irembo emphasized the importance of collaboration with the media as the key driver in Rwandans' digital literacy and empowerment. This event marked the beginning of a new chapter in Irembo’s relationship with the media, fostering transparency and trust.
About Irembo:
Irembo, a leading tech company in Rwanda, is known for transforming government services digitally. With a mission to ease public service access, it has become a technology sector leader, driving innovation and improving citizens' lives. Committed to developing local tech talent, Irembo has cultivated a team of 200 skilled professionals focused on delivering innovative solutions for the government and the
public. As a key employer in Rwanda's tech industry, Irembo plays a vital role in offering employment opportunities and positions Rwanda as an African tech innovation hub. Through its growing team, Irembo is at the forefront of digitalizing services in the region.
For more information about IrembogGov services, click here. For other information, please Contact:
Bamurange Francine
Communications Coordinator at Irembo
f.bamurange@irembo.com