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Frequently Asked Questions About Laissez-Passer Application

Laissez-passer services are services provided by the Directorate General of Immigration and Emigration (DGIE). They include application for a laissez-passer, renewal of laissez-passer, and laissez-passer replacement. 


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The following are the most frequently asked questions about laissez-passers: 


Laissez-passer application


How much do I pay for the laissez-passer application?

The price for adults is Rwf 10,000 and for minors Rwf 5,000.

Do I need an IremboGov account to apply for the laissez-passer?

You can apply for this service with or without an Irembo account. 

How do I create an Irembo account?

To create an Irembo account, click here

What are the requirements needed to apply for the laissez-passer?

If the applicant is 16 years and above, they should have their national ID. However, if the applicant is below 16 years, they can choose to use the child ID or no documentAlso, they should have a valid phone number, email address, or both.

What is the size of attachments allowed to be uploaded on IremboGov?

The size of attachments allowed is: 

  • A photo with white background (Format: JPG, Size: 500KB)

  • Copy of passport biodata page (Format: PDF, Size: 500KB) 

  • Signature (Format: JPG, Size: 500KB) 

  • Application letter and other certificates (Format: PDF, Size: 500KB). 

Do I need to pick up my laissez-passer from the correction office I chose during the application process? 

Yes, you will pick up the hard copy at the DGIE office.

What is the validity of the laissez-passer?

The validity of laissez-passer is 2 years.

What is the processing time of the laissez-passer application?

The processing time of the laissez-passer application is 2 days. 

I lost my laissez passer. Do I apply for a new laissez-passer?

No, you should apply for the replacement of laissez-passer.


Renewal of laissez-passer


How much do I pay for the renewal of the laissez-passer?

The price is Rwf 10,000 Frw for adults and Rwf 5,000 for minors. 

Do I need an IremboGov account to apply for the renewal of laissez-passer?

You can apply for this service with or without an Irembo account.

How do I create an Irembo account?

To create an Irembo account, click here.

What are the requirements needed to apply for the renewal of laissez-passer?

If the applicant is 16 years and above, they should have their national ID. However, if the applicant is below 16 years, they can choose to use the child ID or no documentApplicants should also have a copy of the old laissez-passer, a valid phone number, email address, or both.

What is the size of attachments allowed to be uploaded on IremboGov?

The size of attachments allowed is: 

  • A photo with white background (Format: JPG, Size: 500KB) 

  • Copy of national ID (Format: PDF, Size: 500KB) 

  • Signature (Format: JPG, Size: 500KB) 

  • Copy of the old laissez-passer (Format: PDF, Size: 500KB)

  • Application letter and other certificates (Format: PDF, Size: 500KB). 

Do I need to pick up my laissez-passer from the correction office I chose during the renewal application process? 

Yes, you will pick up the hard copy at the DGIE office.

What is the validity of the laissez-passer?

The validity of laissez-passer is 2 years.

What is the processing time of the renewal of laissez-passer?

The processing time of the laissez-passer renewal is 2 days. 

I damaged my laissez passer. Do I apply for laissez-passer renewal?

No, you should apply for the replacement of laissez-passer.


Replacement of laissez-passer


How much do I pay for the replacement of the laissez-passer?

The price is Rwf 10,000 Frw for adults and Rwf 5,000 for minors. 

Do I need an IremboGov account to apply for the replacement of the laissez-passer?

You can apply for this service with or without an Irembo account.

How do I create an Irembo account?

To create an Irembo account, click here.

What are the requirements to apply for the replacement of laissez-passer?

If the applicant is 16 years and above, they should have their national ID. However, if the applicant is below 16 years, they can choose to use the child ID or no documentApplicants should also have a Police certificate of loss, a valid phone number, email address, or both.

What is the size of attachments allowed to be uploaded on IremboGov?

The size of attachments allowed is: 

  • A photo with white background (Format: JPG, Size: 500KB) 

  • Copy of national ID (Format: PDF, Size: 500KB) 

  • Signature (Format: JPG, Size: 500KB) 

  • Police certificate of loss (Format: PDF, Size: 500KB)

  • Application letter and other certificates (Format: PDF, Size: 500KB). 

Do I need to pick up my laissez-passer from the correction office I chose during the replacement application process? 

Yes, you will pick up the hard copy at the DGIE office.

What is the validity of the laissez-passer?

The validity of laissez-passer is 2 years. 

What is the processing time of the replacement of laissez-passer?

The processing time of the laissez-passer replacement is 2 days. 

I damaged my laissez-passer. Do I apply for a replacement of laissez-passer?

Yes, you will apply for the replacement of the laissez-passer.

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